If you have urgent or specific delivery needs, please contact us before ordering. The order cut-off time for weekend deliveries is Friday 3pm. Saturday & Sunday Service: Please Note DPD only collect from us on weekdays (Mon - Fri) - We are unable to dispatch orders on Saturday or Sunday. *Where possible, if additional cables or selected small accessories are ordered along with a main product over £50, we will always try to send the additional cables at no extra charge. To ensure reliable, undamaged delivery of televisions - TVs will be shipped with Fedex and for larger TVs, our 2 man delivery service with BJS rather than with our standard next working day courier. All other items to these regions carry courier imposed surcharges of £20 for the first two items, plus £8.50 per additional item* and are subject to a 2-3 working day delivery service. Unfortunately, due to their fragile nature, we cannot accept TV orders for delivery to none UK mainland postcodes - see the list of excluded remote and off-shore postcodes below. We do not deliver our goods outside of the UK. Orders under £50 will carry a £7.00 next working day deliver surcharge. Next day deliveries are applicable to the UK mainland and are free of charge unless stated. Orders placed after 3pm on a Friday will be despatched the following Monday. Orders placed before 3pm on a Friday will be delivered the following Monday, unless you have selected a weekend delivery option. For an additional fee, early weekday delivery options are available. This is subject to stock availability and excludes weekends. If ordered before 3pm, your goods will be dispatched the same day. Please note that the daily cut off time for all next day delivery services is 3pm.Īs standard, items are dispatched on a next working day service. If you have a fault with a product, please click here to see our Service and Returns Policy or click here to contact our Customer Service Department.Ĭlick here to see delivery information for televisions and larger floorstanding speakers.Īt Peter Tyson we pride ourselves on prompt, efficient delivery. If you need further clarification, please contact us.Īll Peter Tyson Extended Warranties are only valid for the original purchaser and are not transferable. Subsequent to a successful warranty claim, goods can only be re-delivered to a UK address.įree warranties provided for TVs, are provided by the Manufacturer/Supplier, and are bound by their own individual terms and conditions. This also applies to goods delivered to shipping companies. Alternatively, you can make the goods available for collection at a UK address.

In order for us to conduct a Warranty claim for goods taken outside of the UK, the goods will have to be returned at your own expense. Warranties can only be fulfilled to goods purchased and delivered within the UK. We do not include any form of insurance terms such as accidental damage or loan equipment cover. Should you wish to contact the manufacturer direct for any reason, we have also provided this information within the associated brand sections.Īny extended warranties offered by Peter Tyson are free. These will be detailed on the individual product pages and will also be visible on your order invoice. Please note: We may run promotions and offer longer warranties than advertised below. Claims for work done by others won't be accepted unless previously agreed. In the event of a claim, please contact Peter Tyson in the first instance. This extended warranty is on the same basis and terms as the manufacturer’s original warranty, where possible using the same official service providers, giving you total peace of mind for the extended warranty period. In the event of a claim, Peter Tyson provides and administers the extended warranty. The list below indicates the standard warranty period supplied by each manufacturer along with which products are covered by our free 5 Year extended warranty. Any purchase made through any other selling platforms will be subject to the Standard Warranty Period only.

Please note: Our free extended warranties are only available for brand new products purchased directly from our website. For purchases made before this date, the warranty details will be provided on your sales receipt or can be obtained by getting in touch with our Customer Service Department.

All the information below is valid for purchases made on or after.

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